FREQUENTLY ASKED QUESTIONS


How do I pay my bill?

The SBCWD billing is bimonthly, the due date is printed on the right hand portion of your bill. Your payment should be mailed to the SBCWD at:

P.O. Box 245
Stinson Beach, CA 94970
along with the payment stub. You may also drop your payment off at the District Office, located at 3785 Shoreline Highway, just North of town. There is a mail slot to the left of the door.

When you receive your bill you will notice three separate charges:

1 - Water Use (WTR USE) - the tiered charge is based on water used during the two month period indicated on the bill. Our system reads water usage in 100 cubic feet, one cubic foot equals 7.48 gallons. The SBCWD utilizes a tiered system to promote water conservation:

Bimonthly Water Usage Charge (aka tiered water use):
1 to 1200 cubic feet $1.64 per hundred cubic feet
1201 to 2000 cubic feet $3.94 per hundred cubic feet
2001 to 3200 cubic fee $6.63 per hundred cubic feet
3201 to 4000 cubic feet $9.09 per hundred cubic feet
4001 to 6000 cubic feet $14.28 per hundred cubic feet
6001 to 8000 cubic feet $17.84 per hundred cubic feet
8001 cubic feet and above $23.18 per hundred cubic feet

2 - Water Service Charge (WTR SER) - This is a standard charge billed bimonthly to all customers who are part of the SBCWD water system. The majority of consumers are charged $64.91 for a 3/4" meter.

3 - Wastewater Permit Charge (WSTWTR) - This is a standard charge of $70.59 billed bimonthly to all customers who are part of the SBCWD Wastewater Management Program.

Additional billing information can be found at Rates and Charges.

If you have further questions please contact the office at 415-868-1333.

What is the average bill?

TYPICAL BILLING SCENARIOS FOR SBCWD CUSTOMERS REGARDING RATE CHANGE EFFECTIVE 7/1/05
SCENARIO 1 CURRENT AS OF 7/1/05 DIFFERENCE
TYPICAL RATE FOR CUSTOMER USING 1200 CF* (8,976 GALLONS) PER BILLING PERIOD (20 CF/150 GAL PER DAY AVERAGE) NOTE: 57% OF CUSTOMERS FALL INTO THIS CATEGORY WATER USAGE $18.72 $19.68 $0.96
BASIC WATER FEE (3/4' METER) $56.44 $64.91 $8.47
BASIC WW FEE $61.38 $70.59 $9.21
TOTAL $136.54 $155.18 $18.64
SCENARIO 2
TYPICAL RATE FOR CUSTOMER USING 2000 CF (14,960 GALLONS) PER BILLING PERIOD (34 CF/250 GAL PER DAY AVERAGE) NOTE: 19% OF CUSTOMERS FALL INTO THIS CATEGORY WATER USAGE $48.72 $51.20 $2.48
BASIC WATER FEE (3/4' METER) $56.44 $64.91 $8.47
BASIC WW FEE $61.38 $70.59 $9.21
TOTAL $166.54 $186.70 $20.16
SCENARIO 3
TYPICAL RATE FOR CUSTOMER USING 4000 CF (29,920 GALLONS) PER BILLING PERIOD (67 CF/500 GAL PER DAY AVERAGE) NOTE: 4% OF CUSTOMERS FALL INTO THIS CATEGORY WATER USAGE $187.04 $203.48 $16.44
BASIC WATER FEE (3/4' METER) $56.44 $64.91 $8.47
BASIC WW FEE $61.38 $70.59 $9.21
TOTAL $304.86 $338.98 $34.12
*THE USAGE  AND DOLLAR AMOUNTS IN EACH OF THE FOUR CATEGORIES ABOVE ARE MAXIMUMS, FOR INSTANCE IN SCENARIO ONE, 1200 CF REPRESENTS MAXIMUM USE FOR 57% OF THE CUSTOMERS, MANY CUSTOMERS USE LESS THAN THAT.

Approximate Water Usage Statistics. Note that these figures are an average per person per day. You may use more or less depending on your habits.

How do I change my address?

When the customer wishes to change the billing address or listed ownership of a property. The District requires signed documentation in order to protect the legal owner.

Although the District offers the service of designating the tenant to receive the bill, it is not recommended. The District recommends that the owner include an appropriate amount in the rental fee to cover charges and continue to receive the bill in order to monitor usage on the property.

Please contact the District to have the appropriate forms forwarded. There is a $10.00 charge for more than one address change within a year.

How do I change service if I am a new owner?

Prior to escrow the District should be contacted so that a meter reading may be taken on the appropriate day to determine charges to both parties. The new owner should contact the District so that the appropriate forms may be forwarded for signature. There is a $45.00 charge for ownership changes.

What is the permit process for obtaining water service to a new residence?

The customer initially pays a $100.00 fee in order to expedite the availability determination process.

The District's wastewater engineer will then review the septic system plans and District staff will review the current on-site water system and report to the owner.

The customer may then submit the water service application fee at which point service will be installed and the billing process begins.

See the Permit Process Flow Chart for further clarification.

Why is the word "County" in the Stinson Beach County Water District's name?

The SBCWD is a Special District governed by a five member Board of Directors. The word "County" is in the name because the District was originally established under the articles of the State of California Water Code for County Water Districts (specifically, § 31145-31149 ).






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